Privacy Policy
1. Information We Collect
We collect information in a few different ways depending on how you interact with us:
Information you provide directly
- Name, email address, and company details when you sign up, subscribe, or contact us
- Account credentials and workflow/automation configuration data when you use our platform
- Billing information when you purchase a paid plan (processed securely by our payment provider)
- Any messages, feedback, or support requests you send us
Information collected automatically
- IP address, browser type, device type, and operating system
- Pages visited, time spent on site, and referring/exit pages
- General location (city/country level) inferred from IP address
- Cookies and similar tracking identifiers (see Section 3)
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our website and automation services
- Create and manage your account and process transactions
- Respond to inquiries, support requests, and feedback
- Send product updates, security alerts, and (with consent) marketing communications
- Monitor and analyze usage trends to improve our services
- Detect, prevent, and address fraud, abuse, or technical issues
- Comply with legal obligations
3. Cookies & Tracking Technologies
We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how visitors use our site.
| Type | Purpose |
|---|---|
| Essential cookies | Required for the site and login sessions to function |
| Analytics cookies | Help us understand how visitors use the site (e.g. Google Analytics) |
| Preference cookies | Remember settings like language or display preferences |
| Marketing cookies | Used only with consent, to measure campaign performance |
You can control or disable cookies through your browser settings. Disabling essential cookies may affect site functionality.
4. How We Share Information
We do not sell your personal information. We may share information with:
- Service providers who help us operate our platform (e.g. hosting, payment processing, email delivery, analytics), under contractual confidentiality obligations
- AI and automation infrastructure providers necessary to run the workflows you configure
- Legal authorities if required by law, regulation, or valid legal process
- A successor entity in the event of a merger, acquisition, or sale of assets, with notice to you where required
5. Data Storage & Security
We use industry-standard technical and organizational measures — including encryption in transit, access controls, and regular security reviews — to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.
7. Your Privacy Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Object to or restrict certain processing
- Request a portable copy of your data
- Withdraw consent for marketing communications at any time
To exercise any of these rights, contact us using the details in Section 12. We will respond within the timeframe required by applicable law (e.g. GDPR, CCPA).
8. Children’s Privacy
Task1 AI is not directed at individuals under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.
9. International Users
If you access our services from outside the country where our servers are located, your information may be transferred to, stored, and processed in a different country. We take steps to ensure appropriate safeguards are in place for such transfers.
10. Third-Party Links & Services
Our website and services may contain links to third-party websites or integrate with third-party tools (as part of workflow automation). We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies separately.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the updated policy on this page with a revised “Last updated” date. Significant changes may also be communicated via email or an in-app notice.
12. Contact Us
If you have questions about this Privacy Policy or how we handle your information, reach out to us:
